At MyAmza Global, we are committed to providing reliable and transparent shipping services. Please review our shipping policy below to understand how orders are processed and delivered.
1. Order Processing
- Orders are processed after confirmation and successful payment (if applicable).
- Order processing typically takes 1–3 business days, excluding weekends and public holidays.
- You will be notified once your order has been processed or dispatched.
2. Shipping Locations
- We currently offer shipping to selected regions.
- Availability of shipping may vary depending on product type and delivery location.
- For specific shipping availability, please contact us before placing an order.
3. Shipping Methods & Delivery Time
- Delivery times vary based on location, product type, and shipping method.
- Estimated delivery timelines are provided for reference only and may be affected by external factors such as courier delays, customs clearance, or unforeseen circumstances.
- MyAmza Global is not responsible for delays caused by third-party shipping providers.
4. Shipping Charges
- Shipping charges, if applicable, are calculated at checkout or shared at the time of order confirmation.
- Any additional charges (customs duties, taxes, or import fees) are the responsibility of the customer unless stated otherwise.
5. Order Tracking
- Tracking details may be provided once the order is shipped, depending on the shipping service used.
- Customers are responsible for monitoring shipment status after dispatch.
6. Incorrect Address or Failed Delivery
- Please ensure that shipping information is accurate at the time of order placement.
- MyAmza Global will not be responsible for delivery failures caused by incorrect or incomplete address details.
- Re-shipping costs (if applicable) will be borne by the customer.
7. Damaged or Missing Items
- If your order arrives damaged or with missing items, please contact us within 48 hours of delivery.
- Provide clear images and order details to help us resolve the issue efficiently.
- Claims submitted after this period may not be accepted.
8. Changes & Cancellations
- Order changes or cancellations may only be possible before shipment.
- Once an order has been dispatched, cancellations or modifications cannot be guaranteed.
9. Policy Updates
MyAmza Global reserves the right to modify this Shipping Policy at any time without prior notice.
Updates will be reflected on this page.
10. Contact Information
For any shipping-related questions, please contact us:
MyAmza Global
Website: myamzaglobal.com